FAQ's

Please see below for some frequently asked questions. If you don’t see your question, please contact us and we will be happy to assist.

About Sterling Development Group

We are passionate about total client satisfaction and are happy to provide a list of referrals. Please also see here for a sampling of past Sterling Development Group client testimonials.

We are not a spec builder. We build one-of-a-kind custom homes and remodel projects. Unlike most builders, we never build the same home twice. Each Sterling home is individually designed for each client. 

We build quality custom homes and remodel projects of all styles and in all price points. From small starter homes, to master bath remodels, to grand estates, we have the experience to bring your vision to life.

Carl has over 40 years industry experience.

As the top Louisville Builder for experience, commitment, follow-up, and a reputation for timeless quality – working with Sterling means building your home with confidence in your investment.

Client Process

Once the final design is approved by the client, the contract is signed for the project and plans will be developed. Various billing options and terms are available to Sterling clients, however typically an initial deposit is required, followed by monthly payments for work as it is completed.

We use a change order format that ensures all requested changes to the project are clearly outlined and any costs associated with the change are brought to the client’s attention. Clear communication is our goal and both parties must review and sign-off on any change prior to execution.

Carl will personally handle your home project from start to finish. Throughout the process he and his team will provide regular progress updates through phone calls, e-mails, and face-to-face meetings.

The construction process will vary with the size of the home, client goals, and the selections made. Once we have a good understanding of the client needs and requested timeline, we can establish a construction schedule that meets those needs.

Clients often come to us with a set of plans that they like, or mostly like. Typically once we discuss the home and review the plans we find there are elements that need adjusting in order to create the client’s dream home. We will then customize the plans to fit your needs and ultimately create a one-of-a-kind home or remodel project.

Product Choice

Throughout the home building process we will assist you with selecting products that best meet your needs and fit the project budget. The products chosen do not need to be the most expensive to be of high quality. There are many factors that go into product design that affect the quality. Some products that have a comparable service life may cost significantly less due to design and materials used. We will help guide you through the product selection process to ensure the choices you make will provide you with excellent service and will stay within the project budget. 

If desired, we will provide a list of recommended sources of reputable suppliers we have worked with for the clients convenience.

Yes. We are a full-service design-build company and offer interior design services to help you plan and design your spaces. If desired, you can leverage these services to help you choose the right products and finishes that will compliment your style and bring your vision to life.

Your home should be a reflection of your tastes and should function in harmony with your lifestyle. It is our goal to bring your dreams to reality. We will work with you, and your budget, to custom design every aspect of your home or remodel project.